Shipping


Single Item Shipping Details

This time frame is our expectation based on most of our orders. Depending on the vendor, product, or your location, your order may ship from our warehouses before or after this time frame. We’ll email you if your package is going to ship more than 2 days outside of our estimate. Depending on where you live, products typically arrive 3-7 days after leaving our warehouse. Updated shipping details can also be found on your My Orders page.

Items shipping to Alaska, Hawaii and APO/FPO/DPO addresses may incur delivery surcharges in addition to standard delivery fees.

Do you ship internationally? 

Yes! Please email us at hello@udooplanet.com with a complete mailing address and the list of product you would like to order, and we will calculate the shipping cost for you. 

Please be aware that we are shipping from Canada. When shipping to the US or other international destinations you may be charged  additional taxes, customs fees and/or brokerage fees upon delivery. These fees are your responsibility. We have no control over these charges, and can’t predict what they may be. Customs fees and policies are different from country to country, and change periodically. Please consult your local customs office for more information. When customs clearance procedures are required by your country, it can cause delays beyond our delivery estimates.   

Shipping Details for Multiple Items or Multiple Orders

Grouping items together before we ship them is one way we’re able to offer such great deals. However, this may impact your estimated ship time. We group items that are:

  • In one order — estimated shipping time for the entire order is determined by the single item that needs the most time
  • In multiple orders on the same weekday (Mon - Thurs) — estimated shipping date for all orders is determined by the single item that needs the most time
  • In multiple orders over the weekend (Fri - Sun) — estimated shipping date for all orders is determined by the single item that needs the most time, and we’ll start counting on Sunday